You may still respond in a number of ways depending on your knowledge of and relationships with family members.
Talk to the family about your concerns and discuss alternative support options including referrals to other
appropriate support services. If you need assistance locating an appropriate support service, you may also
consult with Family and Child Connect by calling 13FAMILY or visting the website
You do not need to complete a referral to Family and Child Connect or provide any identifying information
to Family and Child Connect. Simply call to explain the type of secondary service you are seeking and any
special considerations (i.e. cultural, transportation, language).
You may also provide information regarding services and resources directly to the family.
Consent is required to refer the family for support. Document your concerns. Also consider:
Seeking consent from the family;
Providing information to the family about available resources.
Please note that you may be contacted if further information is required to support this referral
Either a telephone number or email is required. A PDF copy of the referral form will be emailed to you
after submission if a referrer email address is supplied.
Please provide details of family members below (at least one child and one adult are required)
Based on the location of this family your referral will be sent to